Intermittent site errors in the Canada region
Incident Report for Pantheon Operations
Resolved
This incident has been resolved.
Posted Mar 25, 2024 - 20:15 PDT
Monitoring
A fix has been implemented and we are monitoring the results. Thank you for your patience with us as we work to resolve this issue.
Posted Mar 25, 2024 - 18:40 PDT
Update
A fix is still being implemented for the issue impacting sites under the Canada region. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 25, 2024 - 17:55 PDT
Update
The issue has been identified and a fix is still being implemented. We will provide another update within 1 hour or as soon as we have more information available. Thank you for your patience.
Posted Mar 25, 2024 - 16:59 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 25, 2024 - 15:46 PDT
Update
We're currently investigating the issue impacting sites under the Canada region to identify its root cause. We anticipate providing another update within the next 30 minutes to 1 hour or as soon as we have more information available. Thank you for your patience.
Posted Mar 25, 2024 - 14:42 PDT
Update
We are continuing to determine the issue. We will provide another update in 30 minutes or as soon as more information becomes available.
Posted Mar 25, 2024 - 13:01 PDT
Investigating
Internal monitoring has detected elevated error levels for site application responses specifically in the Canada region. We are actively investigating this at the highest priority and will update as soon as we have more information.
Posted Mar 25, 2024 - 11:56 PDT
This incident affected: Customer Sites.